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PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE. All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site.

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Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a Incite LLC or Degree33 or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.

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Incite LLC or Degree33 does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, Incite LLC or Degree33 is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, Incite LLC or Degree33 reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to Incite LLC or Degree33 in its sole discretion.

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In an attempt to provide increased value to our visitors, Incite LLC or Degree33 may link to sites operated by third parties. However, even if the third party is affiliated with Incite LLC or Degree33, Incite LLC or Degree33 has no control over these linked sites, all of which have separate privacy and data collection practices, independent of Incite LLC or Degree33. These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, Incite LLC or Degree33 seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work).

30 Day Guarantee
You will have 30 days from the date of shipping/pickup to take your new board out and see how it performs. If during those 30 days you decide that its not the right board here's what you need to do-

1. Call us before the 30 days are up - Tell us why that's not the right board for you.
2. Make sure there is zero damage to the board - The board must be in like new condition with wax removed (pressure dents from feet are ok).
3. Get the board back to our warehouse - If you're local, all you will need to do is set up an appointment and bring it back to the warehouse for inspection. If you're long distance, you will need to box it back up, make sure it is packed as well as when it arrived, and send it back to us.
4. Pick a new board out - Once we have the board back at the warehouse you can pick out a new board.

Exceptions and limitations -
1. If the board is damaged in any way the guarantee is void
2. Use of this guarantee states that the surfboard cannot be returned for refund, only exchanged for other merchandise Degree 33 sells
3. 30 day guarantee does not apply to the second board in which the second board was a replacement fulfilling the 30 day guarantee,
4. Credit amount will be the total paid at time of purchase less any accessories and can be used towards the purchase of Degree33 merchandise.

5. Only applies to Dergree33 boards

Surfboard Warranty
Degree33 Surfboards makes every effort to produce boards of the highest quality and standards in the industry. Every board must pass a quality control check before leaving our factory to ensure all boards are of the highest quality. Because of the nature of surfing and paddle boarding we can not warranty the performance or durability of any board or shape for individual riders of varying levels of skill and abilities. Furthermore, we can not guarantee against damage or breakage and can not protect or warranty against circumstances outside our control once the board is put in use. This includes but is not limited to, breaking of fins or the fin boxes, cracking or warping of board resins, buckling of the board and/or foam, and sun damage (heat and UV). Regular wear and tear should be expected and is not covered by any warranty. In addition it should be noted that all our boards are shaped completely by hand and we can not warranty or credit for any cosmetic issues. A cosmetic issue is considered anything that does not affect the structural integrity or performance of the surfboard which includes but is not limited to the finish on the surfboard, variations in color, and variations in dimensions. This applies to both stock and custom surfboards. If you deem the issue to be more than a cosmetic issue please send pictures via email within 3 Business days of receipt.

Refunds and Re-stocking on Surfboards
Refunds can only be issued on completely brand new merchandise that has never been used. Refunds are a rarity with Degree33, but in the event that a refund is necessary, a 5% restocking fee will be deducted from the purchase price, including but not limited to merchandise that has not been shipped out or picked up from our warehouse, factories, stores, and reps. This applies to our stock boards. Custom surfboards are non-refundable once the deposit has been received by Degree33, and if applicable, a graphic rendition agreed upon.

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"The surfboard worked better than I had hoped"

Luc & Holly,

Just got back from Costa Rica surf trip. Broke in the new Stokes 8'0" surfboard I got from you guys. Handles like a 6'0" instead of an 8'0". Wanted to let ya'll know "I LOVE MY NEW SURFBOARD". Hope you both are well.

Best Regards,

-Garrett King
Malibu, CA


Hey Luc and Holly,

I purchased a 5'8" fish surfboard from you yesterday. This morning the surf looked a bit mushy but I paddled out anyways for what turned out to be a very fun session. The surfboard worked better than I had hoped. Thank you so much!

-Scott Cox
Deerfield Beach, FL

"Oh my gosh, how wrong I was to think the surfboard we got from you might be a little lower quality"

But it wasn't until my husband got on it that we realized that it is truly an awesome surfboard.

It actually floated my husband better than his VERY expensive surfboard that is a foot longer and custom made! They caught waves they normally wouldn't even paddle for and rode them to shore.

Thanks again for allowing us to come to your home and helping us to pick the right surfboard.

-Christy Bartlett
San Diego, CA

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